Agile City

What is AgileCity?

AgileCity is a citizen management system designed to help cities quickly and accurately respond to citizen needs and requests. We believe in cities that fully collaborate with their citizens and involve them on every level of decision making. Active citizens create communities that can give back in immeasurable ways.

The application consists of different modules that can be turned on or off at any time by the system administrators. AgileCity was created with cloud in mind, but it can be easily setup to run on dedicated servers as well.

Application Modules

Use any combination of modules that fits your city's workflow

Issue Reporting and Tracking

Includes contractor integration

Surveys / Polling

Capture opinions and feelings

Online Donations

Allow citizens to contribute to specific projects they care about

Petitions

Allow citizens to petition for things that matter to them

Notifications

Send targeted notifications (email or in-app)

Phone Calls

Log phone calls and create issue records based on it

Departments/Contractors

Allow internal departments or contractors to follow up on open issues

Civic Points

Each citizen interaction counts. Ability to award the most valuable users.

"By designing cities in a way that values everyone’s experience, we can make cities that help us all get stronger, more resilient, more connected, more active and more free. We just have to decide who our cities are for. And we have to believe that they can change." Charles Montgomery

The Happy City

AgileCity Components

Administrator Portal

Administrator portal is the most important part of the system. This is where city officials set the system up and where they monitor everyting from. Some of the things that administrator can control are:

Add new issue types or categories
Add or remove contractors that work for the city
Create and monitor citizen surveys
Approve or deny petitions submitted by citizens
Create fundraising projects and collect money for specific things in your city
Send targetted notifications to your citizens
Setup civic point system according to your needs (coming soon)
etc...

Citizen Portal

Citizen portal allows citizens to do the following:

Report an issue or view all reported issues
Respond to a survey
File a petition or vote for other available petitions
Donate for a specific city project
Receive notification once they log into their account (coming soon)

Contractor Portal

Assign issues to contractors either manually or automatically and let contractors resolve them without any need for a city to get involved. Everything that contractors post can be viewed by citizens, so they can be aware of each issue's status.